Ground Handling Billund Airport
Services
- Check-in KIOSK services – Business and Economy availability in a common-use environment
- Self Service Bag Drop
- Supporting both one-step and two-step solutions:
- One-step:Print of bag tag and drop of bag at the same self-service stand
- Two-step: Print of bag tag at the KIOSK and drop of bag at the self-service stand
- Supporting both one-step and two-step solutions:
- Amadeus DCS enabling both airline participation and Ground Handler participation
- Amadeus BRS
- Boarding gates equipped with eGates
- Irregularity Handling – flights interrupted, delayed or cancelled
- Seating of flights
- KIOSK services
- Delayed and damaged bags reports (AHL & DPR)
- Worldwide Baggage Tracing
- Replacement bag solutions
- Delivery of delayed baggage to passengers
- Load Control - Weight and Balance
- Bulk/ULD management and handling
- Loading/unloading of cargo
- Water service
- Toilet service
- Turnaround checks
- Push-back / walk out assistance
- Crew coordination
- De-Icing/Anti-icing
- All means of communication with the carriers aircraft
- Cleaning in accordance with carriers instructions
- Night stop cleaning
- Deep cleaning
- Remedition
- Refill on paper, soaps etc
- Restock magazines
- Pillow and Blankets – wash and change
- Air freshener services
- Disinfection of aircraft
- Stock of cleaning material
- Storage facility
- Airport Ticketing Office
Various set-up’s to choose from:
- Full Ticketing support
- Remote Ticketing support
- Compensation card handling
- Ancillary services
- Key-account management
- Contract management
- Quality & Safety management
- Operational management